SMS/Text Messaging and Customer Data
Information We Collect
We collect customer email addresses and mobile phone numbers solely for business transaction purposes, including invoice verification and one-time password (OTP) delivery. We do not collect phone numbers for marketing.
How We Collect It and Obtain Consent
During the invoicing process, we verbally collect a customer’s email address. We then send the customer a secure link by email to an online consent form. On that form, the customer voluntarily provides their mobile phone number and must accept our Terms and Conditions to consent to receive SMS messages. We send SMS only after the customer submits their phone number and accepts these terms. A sample of this consent form is available on request.
How We Use It
SMS messages we send are transactional in nature and are used only for invoice verification, one-time passwords (OTP), account security, and related business communications. We do not send promotional or marketing messages through this service.
How We Protect It
We store customer phone numbers and SMS consent records securely and limit access to authorized personnel only. We retain this information only as long as necessary for business, security, and legal purposes.
Sharing
Mobile phone numbers and SMS consent information are not shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes. No mobile information will be shared with third parties for marketing.
Opt-Out
Customers may opt out of SMS messages at any time by replying STOP to any message they receive from us. For assistance, customers may reply HELP or contact us at contact@theatlasnetwork.com. Because OTPs are required to securely access invoices, opting out may prevent receipt of the verification codes needed to open invoices.